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FREE Worldwide Delivery

RELAX w\ FREE Worldwide Delivery, Tracked + includes 21 Day Returns

Yes, all THE FOSSIL STORE™ products include free worldwide delivery; tracked + signed for, with 21 day returns! So relax - we've got you covered!

We may implement a surcharge for destinations that incur a higher delivery rate. Don't worry though, we'll be in touch before we send your order where applicable. If you want to know if you might incur an additional surcharge before you order with us, you can write to info@thefossilstore.com

THE FOSSIL STORE™ offers free worldwide delivery on all international orders. Small orders are usually dispatched within 3 to 5 business days and in some cases after 5 days, depending on the item/s ordered. Larger item/s may take longer whilst we prepare your items for transit and where larger purpose built delivery boxes are required - email info@thefossilstore.com for more information.

Simply add a product the BAG and on the "pop out BAG", add your address in the delivery calculator to verify your free delivery or just checkout. Thats it!

 

Additional Surcharges

We may implement a surcharge for destinations that incur a higher delivery rate. Don't worry though, we'll be in touch before we send your order where applicable. If you want to know if you might incur an additional surcharge before you order with us, you can write to info@thefossilstore.com

 

 

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Price Guidelines

If our international delivery terms change for select items, estimates may vary according to current courier rates that change daily. You can enquire for a delivery quote at info@thefossilstore.com

 

Express Delivery

Express delivery is always available where possible - please write to info@thefossilstore.com

Times + Delivery

Small product/s processing times usually takes 1-2 days with a delivery time of 3-10 days.

Larger product/s processing times usually takes 1-4 days with a delivery time of 3-14 days.

*Please note: All parcels are delivered via various national and international couriers - lead times may vary and are likely to be extended over public holidays.

International

SM / 3-10 Days by Air freight   /   or 14-42+ by sea freight
MD / 4-16 Days by Air freight   /   or 14-42+ by sea freight
LG / 4-24 Days by Air freight   /   or 14-42+ by sea freight

 

IMPORTANT; INSPECT Your Order on Arrival!

Please inspect your SIGNED-FOR items on delivery!

If your product/s are damaged on arrival, you MUST advise the driver to provide a damaged goods delivery note and sign the damaged goods delivery note. (Once you have signed for and accepted a delivery, we cannot process a claim and therefor, we are unable to accept any returns.

By failing to let us know of any damage on their arrival, we will be unable to process an insurance claim for you. Processing claims is much easier if we have all the information we need; The more details you provide, the sooner we can settle the claim.

While cases of damaged goods are very unlikely, we highly recommend having someone present at the delivery point to confirm the product/s have arrived in pristine condition and that nothing is missing.

A signature will be required upon receipt of your delivery. If you are not in to take delivery of your parcel, the courier will normally leave a calling card informing you of what to do next, whether it's to collect your order or have it re-delivered by your local post office or local couriers to a time that suits you. This is your responsibility to follow up on the delivery or re-delivery of your order with the courier directly.

 

Customs Charges

Custom charges are your (the customers) responsibility.

Any applicable import or customs, duties and charges, may be charged once the parcel reaches the country of destination. We cannot control or predict what these charges may be as policies vary between countries and change without notice. For more information on charges in your country from the United Kingdom, please contact your local Customs Office in your country. Once your parcel has arrived in your country, it will be passed to an internal postal service, according to standard delivery procedures.

If you are not available when the parcel is delivered, the delivery driver will leave a calling card with instructions with information on how to collect your parcel. Please contact your local post office for prices on import or customs, duties or chargers. (Please note: We can not accept responsibility for late arrivals of deliveries or lost parcels by any courier used). Extra insurance cover is available on request with additional fees, for more information please write to info@thefossilstore.com.

 

Tracked \ Signed-For Delivery

A signature will be required when you receive your delivery. If you are not in to take delivery of your parcel, the courier will normally leave a calling card informing you of what to do next, providing options to collect your order or have it re-delivered by your local post office or local couriers to a time that suits you.

If you are not available when the parcel is delivered, the delivery driver will leave a calling card with instructions with information on how to collect your parcel.

Please note: We can not accept responsibility for late arrivals of deliveries or lost parcels by any courier used for more information email info@thefossilstore.com

 

Express Delivery

THE FOSSIL STORE™ sends all items signed for / tracked and free to the United Kingdom. For fast delivery service or for specific date requirements THE FOSSIL STORE™ can express deliver your at an additional rate. Once confirmed and payment (where applicable) has been processed, your express delivery will be actioned. For more information email info@thefossilstore.com.

 

Alternate Address

You have the option of providing a delivery address that is different to your billing address during your order process on our checkout page. We will enclose an invoice in your parcel. If you wish for your invoice to be delivered to your billing address, please notify us when you place your order so we can arrange this for you. We may require additional fees when shipping items to the Channel Islands, Islands, Highlands or other remote locations similar to these. Deliveries destined for remote areas may take longer and be subject to a surcharge, under these circumstances we will contact you.

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