THE FOSSIL STORE™ Legal notice
THE FOSSIL STORE™ terms and conditions of use
THE FOSSIL STORE™ terms and conditions of sale
THE FOSSIL STORE™ Processing time
THE FOSSIL STORE™ International shipping
THE FOSSIL STORE™ return policy
THE FOSSIL STORE™ Intellectual property rights
THE FOSSIL STORE™ Secure Payment
≈ FREE \ Tracked \ Insured
THE FOSSIL STORE™ products are sent internationally; FREE, tracked and signed-for, and insured unless otherwise stated before or after sale. For more information on a unique product you can write to firstname.lastname@example.org. Please include your product of interest with a link to the product or SKU number and your complete address.
If you receive a damaged product, you need to inform us the same day the order arrived. Please write to email@example.com to qualify for your return.
Custom duties are your ("the customers") responsibility.
Any applicable import or customs, duties and charges, may be charged once your parcel reaches the country of destination. We cannot control or predict these charges as policies vary between countries. Once your parcel has arrived, it will be passed to an internal postal service, according to international delivery procedures. If you are not available when the parcel is delivered, the delivery driver will leave a calling card with instructions with information on how to collect your parcel. Please contact your local post office for prices on import or customs, duties or chargers. (Please note: We do not accept responsibility for late arrivals of deliveries or lost parcels by any courier used). Please contact your local post office for prices on import or customs, duties or chargers.
Tracked + Insured
We secure and safely deliver your product with total loss insurance in place. A signature is required when you receive your delivery. If you are not in to take delivery of your parcel, the courier will normally leave a calling card informing you of what to do next, providing options to collect your order or have it re-delivered by your local post office or courier to a time that suits you. If you are not available when the parcel is delivered, the delivery driver will leave a calling card with instructions with information on how to collect your parcel.
Please note: We do not accept responsibility for late courier arrivals or couriers losing parcels.
You have the option to provide a delivery address that is different to your billing address during your checkout. An invoice will be enclosed in your parcel or may arrive separately. On request, we can send your invoice to your billing address. Please add this notice to your order notes when you checkout, or email firstname.lastname@example.org.
If applicable; shipping charges are displayed in the pop-out bag; charges will be stated in the pop-out bag, and, or your checkout. If fees apply, a shipping calculator will be available in the pop-out bag; just add your address postal code or zip code in the calculator. Incorrect alternate address; incorrect addresses will incur an additional charge to resend your order. This circumstance is your responsibility, and you will need to connect with the courier using the tracking information provided to assure your order is sent back to us. Handling fees; Additional handling fees may occur if a product is returned to us and needs to be sent to your address a second time. Handling fees apply, and reflect additional shipping costs, and processing times if, and where necessary. Reclusive Destination Fee's - we will always contact you first; Reclusive destinations may incur additional fee's where we will contact you before we send your order. To see if you address may incur additional fees, please email email@example.com.