Please specify your preferred collection date(s) in the notes section during checkout. Should you require any further information or have specific arrangements to discuss, please do not hesitate to contact us.
News + Exclusive Access
Articles
Explore behind the scenes to atelier preparations
New release
Please specify your preferred collection date(s) in the notes section during checkout. Should you require any further information or have specific arrangements to discuss, please do not hesitate to contact us.
Please specify your preferred collection date(s) in the notes section during checkout. Should you require any further information or have specific arrangements to discuss, please do not hesitate to contact us.
REF : VSMETSER0200037
* Valuation is subject to quarterly adjustments due to rarity and demand - pricing includes shipping and applicable VAT [customs duties and import taxes excluded]
Made to order and usually sent in 28-38 days and delivered free via global express-tracked couriers 1-14 days
Explore the operations of THE FOSSIL STORE™ through the highly praised reviews from both our commercial and private clients. Whether you're looking to begin a distinguished investment collection or breathe new life into your personal space with unique palaeontological pieces, we are here to assist you. Our customer feedback speaks for itself, and we take great pride in maintaining an exceptional rating as we continue to deliver an outstanding service at THE FOSSIL STORE™. Should you have any inquiries, feel free to reach out directly - we’d be delighted to guide you through our curated selections. Alternatively, continue reading and enjoy the insights from our satisfied clients. We look forward to connecting with you soon!
Explore Testimonials >
NATURAL HISTORY MUSEUM
(Dr Angela Milner, Associate Keeper of the Department of Palaeontology NHM); “Thank you so much for donating the spinosaurid partial jaw bones to the NHM collection, will help greatly with our research of Baryonyx.”
★★★★★
THE BRITISH MUSEUM COMPANY
“All received and working through the order, thanks again!”
★★★★★
SCHLUMBERGER
“Thanks for your advice and supplying the wonderful fossils, our clients are engaged as we are delighted with them.”
★★★★★
SHELL
(Matthew Lahvis - SHELL); “It is always a pleasure working with Richard and Benjamin at THE FOSSIL STORE. The quality of both their products and service are 2nd to none... a true gem!” / “My colleague has already received the fossil, she loves it and finds it is quite beautiful. Thank you again for your help!”
★★★★★
ATLANTIC PRODUCTIONS
“The fossil has been a huge success as a gift and it bodes well that the client is so keen to keep it in good shape.”
★★★★★
BBC
(BBC Lancashire radio with Sally); “An Aladdin's cave of fossil treasures to be found at THE FOSSIL STORE.”
★★★★★
TG STUDIO
“It looks amazing - we will install the piece we bought from you in the next 2-3 weeks - looks absolutely amazing!”
★★★★★
KB HOME DECOR
“Nothing but the highest of praise for The Fossil Store. All the wonderful fossils bought in the past few years arrived promptly and beautifully packaged. They are all utterly charming, helpful and BRILLIANT people! Thank you!”
★★★★★
OMOROVICZA COSMETICS LTD
“Many thanks, you have both been so helpful, accommodating and patient - all received, service, delivery & packaging was amazing.”
★★★★★
TERENCE DISDALE
“I love your fossils and wish to use more in our designs.”
★★★★★
Your experience means the world to us - whatever your query, please reach out to us at info@thefossilstore.com and we'll make sure your experience is an unforgettable one - we're here for you!
Legal Notice
Operations
Intellectual property rights
Terms and conditions of use
Terms and conditions of sale
Terms and conditions of wholesale
Terms and conditions of AI
Terms and conditions of GPSR
Terms and conditions of liability rights
Excercise your right to withdraw
Cookie Options
International shipping
Concierge Service
Processing time
Returns Policy
Certificate [COA]
Customs
CITES
Payment
Privacy
Cookies
ECOLOGI 2K+
Track an order
Behind the scenes
★★★★★
Articles
Contact
Map Directions ︿
Site feedback ︿
Directory

Important Notice:
- Delivery timelines appear beneath the "Add to Bag" button.
- Prices are inclusive of shipping charges, UK Tax and applicable VAT.
- Everything you need to know - Customs Duties >.
SHIPPING LEAD-TIME ACCURACY
Accurate delivery timeline estimates are provided and displayed below the "Add to Bag" button on product pages - 'image example below'. Please contact us for further details on timelines for any items of interest, and we will be pleased to assist with your requirements wherever possible by email: info@thefossilstore.com or via our Contact Form >

FREE INTERNATIONAL SHIPPING - TRACKED
PROCESSING TIME
All products are sent; FREE \ Tracked \ Insured: Generally; UK small orders arrive within 2-6 days and international orders arrive within 3-14 days, however, on occasion lead times may be extended based on variants such as custom crate builds, heavy/large products, (not including or limited to; courier and customs delays).
General Processing Time For: UK
1 - 3 days - small
2 - 7 days - medium
3 - 14 days - large
30 - 60 days - extra large items: crate/pallet
General Processing Time For: NI / EU / ROI / INT / ROW
3 - 7 days - small
3 - 14 days - medium
7 - 24 days - large
10 - 60 days - extra large items: crate/pallet
Special Delivery Date Request
Write to info@thefossilstore.com with your express shipping request and, or provide a special shipping date:
Express shipping incurs additional fees.
Unique delivery dates require advanced warning and may also incur fees.
PRINTS
THE FOSSIL STORE™ Artwork is securely packaged, tracked, signed-for and insured. Please note that we are not responsible for print production delays.
GENERAL PRODUCT
Timeframe
THE FOSSIL STORE™ delivery timeframes may vary based on the product ordered. Our products are unique and require extra care for a safe delivery, from custom packaging to custom box, crate and pallet builds. We offer expedited express shipping for an additional fee for those who require a fast delivery, please contact THE FOSSIL STORE™ at info@thefossilstore.com for more information.
Tracked, Insured & Signed For
THE FOSSIL STORE™ products are sent internationally free, tracked and signed-for, and insured unless otherwise stated before or after sale. Items may incur an increased surcharge based on location. For more information on one of our products please write to info@thefossilstore.com and include the product, REF number and your address.
Inspection On Delivery
Please inspect your order on delivery and make sure your new specimen is complete and undamaged. If you have any concerns, please inform us same day as delivery at info@thefossilstore.com.
Customs Duty
Custom duties are your ("the customers") responsibility.
Any applicable import or customs, duties and charges, may be charged once your parcel reaches the country of destination. We cannot control or predict these charges as policies vary between countries. Once your parcel has arrived, it will be passed to an internal postal service, according to international delivery procedures. If you are not available when the parcel is delivered, the delivery driver will leave a calling card with instructions with information on how to collect your parcel. Please contact your local post office for prices on import or customs, duties or chargers. (Please note: We do not accept responsibility for late arrivals of deliveries or lost parcels by any courier used). Please contact your local post office for prices on import or customs, duties or chargers.
- Prices are inclusive of shipping charges, UK Tax and applicable UK VAT.
- Customs duties and import VAT/taxes are the customers responsibility.
Everything you need to know - Customs Duties >
Tracked + Insured
We secure and safely deliver your product with total loss insurance in place. A signature is required when you receive your delivery. If you are not in to take delivery of your parcel, the courier will normally leave a calling card informing you of what to do next, providing options to collect your order or have it re-delivered by your local post office or courier to a time that suits you. If you are not available when the parcel is delivered, the delivery driver will leave a calling card with instructions with information on how to collect your parcel. Please note: We cannot accept responsibility for late courier arrivals.
Applicable Fees
If applicable; shipping charges are displayed in the pop-out bag. If fees apply, a shipping calculator will be available in the pop-out bag; just add your address postal code or zip code in the calculator. Incorrect alternate address; incorrect addresses will incur an additional charge to resend your order. This circumstance is your responsibility, and you will need to connect with the courier using the tracking information provided to assure your order is sent back to us. Handling fees; Additional handling fees may occur if a product is returned to us and needs to be sent to your address a second time. Handling fees apply, and reflect additional shipping costs, and processing times if, and where necessary. Reclusive Destination Fee's - we will always contact you first; Reclusive destinations may incur additional fee's where we will contact you before we send your order. To see if you address may incur additional fees, please email info@thefossilstore.com.
Alternate Address
You have the option to provide a delivery address that is different to your billing address during your checkout.
Legal Notice
Operations
Intellectual property rights
Terms and conditions of use
Terms and conditions of sale
Terms and conditions of wholesale
Terms and conditions of AI
Terms and conditions of GPSR
Terms and conditions of liability rights
Excercise your right to withdraw
Cookie Options
International shipping
Concierge Service
Processing time
Returns Policy
Certificate [COA]
Customs
CITES
Payment
Privacy
Cookies
ECOLOGI 2K+
Track an order
Behind the scenes
★★★★★
Articles
Contact
Map Directions ︿
Site feedback ︿
Directory

Important Notice:
- Delivery timelines appear beneath the "Add to Bag" button.
- Prices are inclusive of shipping charges, UK Tax and applicable VAT.
- Everything you need to know - Customs Duties >.
SHIPPING LEAD-TIME ACCURACY
Accurate delivery timeline estimates are provided and displayed below the "Add to Bag" button on product pages - 'image example below'. Please contact us for further details on timelines for any items of interest, and we will be pleased to assist with your requirements wherever possible by email: info@thefossilstore.com or via our Contact Form >

FREE INTERNATIONAL SHIPPING - TRACKED
PROCESSING TIME
All products are sent; FREE \ Tracked \ Insured: Generally; UK small orders arrive within 2-6 days and international orders arrive within 3-14 days, however, on occasion lead times may be extended based on variants such as custom crate builds, heavy/large products, (not including or limited to; courier and customs delays).
General Processing Time For: UK
1 - 3 days - small
2 - 7 days - medium
3 - 14 days - large
30 - 60 days - extra large items: crate/pallet
General Processing Time For: NI / EU / ROI / INT / ROW
3 - 7 days - small
3 - 14 days - medium
7 - 24 days - large
10 - 60 days - extra large items: crate/pallet
Special Delivery Date Request
Write to info@thefossilstore.com with your express shipping request and, or provide a special shipping date:
Express shipping incurs additional fees.
Unique delivery dates require advanced warning and may also incur fees.
PRINTS
THE FOSSIL STORE™ Artwork is securely packaged, tracked, signed-for and insured. Please note that we are not responsible for print production delays.
GENERAL PRODUCT
Timeframe
THE FOSSIL STORE™ delivery timeframes may vary based on the product ordered. Our products are unique and require extra care for a safe delivery, from custom packaging to custom box, crate and pallet builds. We offer expedited express shipping for an additional fee for those who require a fast delivery, please contact THE FOSSIL STORE™ at info@thefossilstore.com for more information.
Tracked, Insured & Signed For
THE FOSSIL STORE™ products are sent internationally free, tracked and signed-for, and insured unless otherwise stated before or after sale. Items may incur an increased surcharge based on location. For more information on one of our products please write to info@thefossilstore.com and include the product, REF number and your address.
Inspection On Delivery
Please inspect your order on delivery and make sure your new specimen is complete and undamaged. If you have any concerns, please inform us same day as delivery at info@thefossilstore.com.
Customs Duty
Custom duties are your ("the customers") responsibility.
Any applicable import or customs, duties and charges, may be charged once your parcel reaches the country of destination. We cannot control or predict these charges as policies vary between countries. Once your parcel has arrived, it will be passed to an internal postal service, according to international delivery procedures. If you are not available when the parcel is delivered, the delivery driver will leave a calling card with instructions with information on how to collect your parcel. Please contact your local post office for prices on import or customs, duties or chargers. (Please note: We do not accept responsibility for late arrivals of deliveries or lost parcels by any courier used). Please contact your local post office for prices on import or customs, duties or chargers.
- Prices are inclusive of shipping charges, UK Tax and applicable UK VAT.
- Customs duties and import VAT/taxes are the customers responsibility.
Everything you need to know - Customs Duties >
Tracked + Insured
We secure and safely deliver your product with total loss insurance in place. A signature is required when you receive your delivery. If you are not in to take delivery of your parcel, the courier will normally leave a calling card informing you of what to do next, providing options to collect your order or have it re-delivered by your local post office or courier to a time that suits you. If you are not available when the parcel is delivered, the delivery driver will leave a calling card with instructions with information on how to collect your parcel. Please note: We cannot accept responsibility for late courier arrivals.
Applicable Fees
If applicable; shipping charges are displayed in the pop-out bag. If fees apply, a shipping calculator will be available in the pop-out bag; just add your address postal code or zip code in the calculator. Incorrect alternate address; incorrect addresses will incur an additional charge to resend your order. This circumstance is your responsibility, and you will need to connect with the courier using the tracking information provided to assure your order is sent back to us. Handling fees; Additional handling fees may occur if a product is returned to us and needs to be sent to your address a second time. Handling fees apply, and reflect additional shipping costs, and processing times if, and where necessary. Reclusive Destination Fee's - we will always contact you first; Reclusive destinations may incur additional fee's where we will contact you before we send your order. To see if you address may incur additional fees, please email info@thefossilstore.com.
Alternate Address
You have the option to provide a delivery address that is different to your billing address during your checkout.
Legal Notice
Operations
Intellectual property rights
Terms and conditions of use
Terms and conditions of sale
Terms and conditions of wholesale
Terms and conditions of AI
Terms and conditions of GPSR
Terms and conditions of liability rights
Excercise your right to withdraw
Cookie Options
International shipping
Concierge Service
Processing time
Returns Policy
Certificate [COA]
Customs
CITES
Payment
Privacy
Cookies
ECOLOGI 2K+
Track an order
Behind the scenes
★★★★★
Articles
Contact
Map Directions ︿
Site feedback ︿
Directory

RETURNS POLICY
9. Right of withdrawal and returns
9.1. You have the right to withdraw from the contract within 14 days from the date on which you (or the person designated by you) take physical possession of the products or, in case of multiple packages delivered for the same order, the last package delivered.
9.2. The right of withdrawal does not apply to orders for personalised products and for products identified on our website as non-returnable, exclude and not limited to: (“non-returnable products, custom made-to-order products, and, or bespoke products [product and stand fabrication], gift cards and digital products, retail price reduced products, sale items, products under projects, requested products and outsoursed or commissioned projects”) without prejudice to your statutory rights according to section 11 in our terms and conditions.
9.3. To exercise your right of withdrawal, you must inform us with written notice to THE FOSSIL STORE™ to info@thefossilstore.com of your decision to withdraw from the contract by an unequivocal statement.
To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired (see section 9.1).
You may use the model withdrawal form at the end of our general terms, but it is not mandatory.
9.4. If you withdraw from the contract, we shall refund you all amounts received from you, excluding delivery charges, without undue delay and in any event not later than forty four (44) days from the date on which we receive the product/s back in their original condition. We will refund you using the same payment method that you used when you placed your initial order, unless you have expressly agreed otherwise, and with exception to our acceptance; in any event, you will not incur any charges as a result of such reimbursement, other than delivery costs, restocking fees, custom crate fabrication costs, and card processing fees incurred by us will be deducted from the reimbursed amount. We withhold reimbursement until we have received the products back.
9.5 You shall send back the products (or hand them over to us at our shops or gallery) to the address indicated in the instructions enclosed with the return label, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from the contract to us. The deadline is met if you send back the products before the period of 14 days has expired.
9.6 You will have to bear the direct cost of the delivery to you and returning the products back which will be deducted from your refund.
9.7. The products shall be returned in their original condition, unaltered, unused, undamaged, in their original packaging and with original tags and labels attached along with all accessories and related documents (e.g; instructions booklet, product certificates, etc.) if any.
9.8. If a returned product does not meet the conditions for its return, as listed in section 9.7 above, we will send back such product to you to the address you indicated in the return form, or if such address is not valid, to the address communicated by you when you placed the order. This return will occur within 14 days from the date we informed you of the rejection of the returned products, unless a force majeure event, an event beyond our reasonable control or any unforeseeable circumstance occurs.
9.9. You are liable for any diminished value of the products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the products.
9.10. The provisions of sections 9.1 to 9.9 will apply in addition to our return policy.
9.11. Outsourced, discounted and SALE products are nonrefundable.
10. EXCHANGE OF PRODUCT
10.1. Without prejudice to your statutory rights according to sections 9 and 11, and with the exception of non-returnable products, we accept exchanges of products purchased on the website within 14 days after the date of delivery, pursuant to the procedure set out in our returns policy.
We only allow exchanges on products to the same value unless a further payments is made to reflect that of a total amount on a higher valued product.
10.2. All exchanges are subject to availability of the new product requested. Products may be exchanged only once.
10.3. We reserve the right to reject the returned products and decline exchange if any returned product for exchange does not meet the conditions set out in section 9.5.
10.4. You shall be responsible for all fees, charges, and other costs arising from or in connection with the exercise of your right of exchange under this Section 10, including, without limitation, delivery costs, restocking fees, custom crate fabrication costs, and payment processing fees. Any such costs incurred by us may be deducted from any reimbursement due to you, except where the product is faulty, defective, or otherwise fails to conform to the contract.
If you need help regarding a return process or you need further information about our returns you can email us at info@thefossilstore.com.
Legal Notice
Operations
Intellectual property rights
Terms and conditions of use
Terms and conditions of sale
Terms and conditions of wholesale
Terms and conditions of AI
Terms and conditions of GPSR
Terms and conditions of liability rights
Excercise your right to withdraw
Cookie Options
International shipping
Concierge Service
Processing time
Returns Policy
Certificate [COA]
Customs
CITES
Payment
Privacy
Cookies
ECOLOGI 2K+
Track an order
Behind the scenes
★★★★★
Articles
Contact
Map Directions ︿
Site feedback ︿
Directory

CERTIFICATE OF AUTHENTICITY
THE FOSSIL STORE™ IS A 3rd generation family business from 1969, and re-established in '92 to now guarantee a lifetime authenticity guarantee on all our FOSSIL, MINERAL ARTEFACT, and METEORITE products, securing lifetimes.
Some items include an A6 or A5 card certification or the following certificate assigned by THE FOSSIL STORE™.
If you do not receive this certificate, you can have this certificate made to order here >

All THE FOSSIL STORE™ products are accompanied with a printed certificate of authenticity document. THE FOSSIL STORE™ COA [certificate of authenticity] guarantees authenticity attributions on your product/s, including;
Origin
Age
Genus/type
An assurance that THE FOSSIL STORE™ has provided an item with a true content that has been illustrated and described. Guaranteeing your product/s is/are genuine and THE FOSSIL STORE™ has provided an authentic item as described.
Certificates \ COA
The COA (Certificate of authenticity) acts as a bond between THE FOSSIL STORE™ (the seller) and you (the client). THE FOSSIL STORE™ guarantees accurate and authentic information, and signed by a representative of THE FOSSIL STORE™.
Restoration and Conservation
Conservation, restoration and repairs. The reality of unearthing a natural specimen is that the vast majority of specimens quite often come out of the ground in multiple sections and require further conservation. THE FOSSIL STORE™ acceptance is 95+ percent, with the majority of our items at 100%.
The ‘general rule’ is an acceptance of a 25% bar on restoration, if approximately or more than 75% of the element is complete, this is then considered an acceptably fair specimen with conservation.
For a correlation of this rule and when considering Museum collections, particularly vertebrate and dinosaurian specimens, the level of acceptance is much higher if only 25% of the fossil is original and 75% is not or has been cast from other known specimens, this is considered acceptable. However when considering minerals an 80% -100% unrestored state would be more in line with what is considered a good or fair condition in most collections.
Fossil repairs are almost always necessary, as a matter of course, particularly with vertebrate specimens, bone, claws and teeth type fossil material.
These normally need to be stabilised and repairs affected to any breaks or fractures caused historically in the fossil layers or during the extraction process from the ground. This is undertaken with sympathy to the originality, by a good fossil preparation laboratory, often associated with a recognised company or museum service. Under the right circumstances, we acquire projects which are prepared and restored in-house. This will be in our descriptions or requested condition reports. Some exceptional specimens require no work or stand alone without further conservation, this will be noted in our descriptions.
Legal Notice
THE FOSSIL STORE™ solely trades with fossils and associated materials that are legally attainable. THE FOSSIL STORE™ does not work with businesses operating outside legal guidelines. THE FOSSIL STORE™ operates with legally acquired material, unless such material was acquired prior new laws, rules, regulations and legislations or has been acquired from historic collections where such items a legally attainable with our jurisdiction.
Please review section 2 below which can be found in our Terms and Conditions of Sale:
2. Product information and availability
2.6. Please review the product dimensions carefully and ensure that you are satisfied with the measurements provided before proceeding with your purchase. Any stylised, illustrative, or lifestyle images are for visual representation only and are intended to demonstrate the product in context. Actual products may differ in appearance, scale, colour, or proportion when viewed in person.
We'll know your query is regarding: Meteorite Campo Del Cielo In Aluminium Base CDC-MET© Series 0.2 - Gold
An unforgettable gift from beyond our world, these Campo del Cielo meteorite fragments originate from the ancient asteroid belt between Mars and Jupiter, dating back over 4.4 billion years, to the very dawn of our solar system.
Each meteorite is presented on our signature brushed aluminium base series. This refined combination of elemental metal and cosmic material creates a truly timeless piece, an elegant balance of astronomy and modern design.
Whether chosen for yourself or as a unique gift, this is a statement piece for those who appreciate not only beauty, but the vastness of time and space itself.
STAT
Stand: Aluminium - brushed
Name: Campo del Cielo; Field of Heaven
Impact date: 4.4k+ years
Space age: Up to 4.4+ Billion years
Largest meteor on impact: 4M
Largest crater: 91 meters across
Origin: Asteroid Belt Between Mars & Jupiter
Origin distance: 450 million km
Asteroid-belt: 140 million miles across
Impact: AR; Chaco & Santiago del Estero
Elements: Polycrystalline, octahedrite,
silicate-graphite-troilite
PPM: 3.6 iridium, 87 gallium, 407 germanium
META%: 0.25 phosphor, 0.43 cobalt, 6.67
nickel, 92.6 iron
* Colours may vary slightly based on operating device
* Colours are anodised aluminium
Stand: H: 30mm \ W: 150mm \ D: 14mm
Legal Notice
Operations
Intellectual property rights
Terms and conditions of use
Terms and conditions of sale
Terms and conditions of wholesale
Terms and conditions of AI
Terms and conditions of GPSR
Terms and conditions of liability rights
Excercise your right to withdraw
Cookie Options
International shipping
Concierge Service
Processing time
Returns Policy
Certificate [COA]
Customs
CITES
Payment
Privacy
Cookies
ECOLOGI 2K+
Track an order
Behind the scenes
★★★★★
Articles
Contact
Map Directions ︿
Site feedback ︿
Directory

Important Notice:
- Delivery timelines appear beneath the "Add to Bag" button.
- Prices are inclusive of shipping charges, UK Tax and applicable VAT.
- Everything you need to know - Customs Duties >.
SHIPPING LEAD-TIME ACCURACY
Accurate delivery timeline estimates are provided and displayed below the "Add to Bag" button on product pages - 'image example below'. Please contact us for further details on timelines for any items of interest, and we will be pleased to assist with your requirements wherever possible by email: info@thefossilstore.com or via our Contact Form >

FREE INTERNATIONAL SHIPPING - TRACKED
PROCESSING TIME
All products are sent; FREE \ Tracked \ Insured: Generally; UK small orders arrive within 2-6 days and international orders arrive within 3-14 days, however, on occasion lead times may be extended based on variants such as custom crate builds, heavy/large products, (not including or limited to; courier and customs delays).
General Processing Time For: UK
1 - 3 days - small
2 - 7 days - medium
3 - 14 days - large
30 - 60 days - extra large items: crate/pallet
General Processing Time For: NI / EU / ROI / INT / ROW
3 - 7 days - small
3 - 14 days - medium
7 - 24 days - large
10 - 60 days - extra large items: crate/pallet
Special Delivery Date Request
Write to info@thefossilstore.com with your express shipping request and, or provide a special shipping date:
Express shipping incurs additional fees.
Unique delivery dates require advanced warning and may also incur fees.
PRINTS
THE FOSSIL STORE™ Artwork is securely packaged, tracked, signed-for and insured. Please note that we are not responsible for print production delays.
GENERAL PRODUCT
Timeframe
THE FOSSIL STORE™ delivery timeframes may vary based on the product ordered. Our products are unique and require extra care for a safe delivery, from custom packaging to custom box, crate and pallet builds. We offer expedited express shipping for an additional fee for those who require a fast delivery, please contact THE FOSSIL STORE™ at info@thefossilstore.com for more information.
Tracked, Insured & Signed For
THE FOSSIL STORE™ products are sent internationally free, tracked and signed-for, and insured unless otherwise stated before or after sale. Items may incur an increased surcharge based on location. For more information on one of our products please write to info@thefossilstore.com and include the product, REF number and your address.
Inspection On Delivery
Please inspect your order on delivery and make sure your new specimen is complete and undamaged. If you have any concerns, please inform us same day as delivery at info@thefossilstore.com.
Customs Duty
Custom duties are your ("the customers") responsibility.
Any applicable import or customs, duties and charges, may be charged once your parcel reaches the country of destination. We cannot control or predict these charges as policies vary between countries. Once your parcel has arrived, it will be passed to an internal postal service, according to international delivery procedures. If you are not available when the parcel is delivered, the delivery driver will leave a calling card with instructions with information on how to collect your parcel. Please contact your local post office for prices on import or customs, duties or chargers. (Please note: We do not accept responsibility for late arrivals of deliveries or lost parcels by any courier used). Please contact your local post office for prices on import or customs, duties or chargers.
- Prices are inclusive of shipping charges, UK Tax and applicable UK VAT.
- Customs duties and import VAT/taxes are the customers responsibility.
Everything you need to know - Customs Duties >
Tracked + Insured
We secure and safely deliver your product with total loss insurance in place. A signature is required when you receive your delivery. If you are not in to take delivery of your parcel, the courier will normally leave a calling card informing you of what to do next, providing options to collect your order or have it re-delivered by your local post office or courier to a time that suits you. If you are not available when the parcel is delivered, the delivery driver will leave a calling card with instructions with information on how to collect your parcel. Please note: We cannot accept responsibility for late courier arrivals.
Applicable Fees
If applicable; shipping charges are displayed in the pop-out bag. If fees apply, a shipping calculator will be available in the pop-out bag; just add your address postal code or zip code in the calculator. Incorrect alternate address; incorrect addresses will incur an additional charge to resend your order. This circumstance is your responsibility, and you will need to connect with the courier using the tracking information provided to assure your order is sent back to us. Handling fees; Additional handling fees may occur if a product is returned to us and needs to be sent to your address a second time. Handling fees apply, and reflect additional shipping costs, and processing times if, and where necessary. Reclusive Destination Fee's - we will always contact you first; Reclusive destinations may incur additional fee's where we will contact you before we send your order. To see if you address may incur additional fees, please email info@thefossilstore.com.
Alternate Address
You have the option to provide a delivery address that is different to your billing address during your checkout.
Legal Notice
Operations
Intellectual property rights
Terms and conditions of use
Terms and conditions of sale
Terms and conditions of wholesale
Terms and conditions of AI
Terms and conditions of GPSR
Terms and conditions of liability rights
Excercise your right to withdraw
Cookie Options
International shipping
Concierge Service
Processing time
Returns Policy
Certificate [COA]
Customs
CITES
Payment
Privacy
Cookies
ECOLOGI 2K+
Track an order
Behind the scenes
★★★★★
Articles
Contact
Map Directions ︿
Site feedback ︿
Directory

RETURNS POLICY
9. Right of withdrawal and returns
9.1. You have the right to withdraw from the contract within 14 days from the date on which you (or the person designated by you) take physical possession of the products or, in case of multiple packages delivered for the same order, the last package delivered.
9.2. The right of withdrawal does not apply to orders for personalised products and for products identified on our website as non-returnable, exclude and not limited to: (“non-returnable products, custom made-to-order products, and, or bespoke products [product and stand fabrication], gift cards and digital products, retail price reduced products, sale items, products under projects, requested products and outsoursed or commissioned projects”) without prejudice to your statutory rights according to section 11 in our terms and conditions.
9.3. To exercise your right of withdrawal, you must inform us with written notice to THE FOSSIL STORE™ to info@thefossilstore.com of your decision to withdraw from the contract by an unequivocal statement.
To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired (see section 9.1).
You may use the model withdrawal form at the end of our general terms, but it is not mandatory.
9.4. If you withdraw from the contract, we shall refund you all amounts received from you, excluding delivery charges, without undue delay and in any event not later than forty four (44) days from the date on which we receive the product/s back in their original condition. We will refund you using the same payment method that you used when you placed your initial order, unless you have expressly agreed otherwise, and with exception to our acceptance; in any event, you will not incur any charges as a result of such reimbursement, other than delivery costs, restocking fees, custom crate fabrication costs, and card processing fees incurred by us will be deducted from the reimbursed amount. We withhold reimbursement until we have received the products back.
9.5 You shall send back the products (or hand them over to us at our shops or gallery) to the address indicated in the instructions enclosed with the return label, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from the contract to us. The deadline is met if you send back the products before the period of 14 days has expired.
9.6 You will have to bear the direct cost of the delivery to you and returning the products back which will be deducted from your refund.
9.7. The products shall be returned in their original condition, unaltered, unused, undamaged, in their original packaging and with original tags and labels attached along with all accessories and related documents (e.g; instructions booklet, product certificates, etc.) if any.
9.8. If a returned product does not meet the conditions for its return, as listed in section 9.7 above, we will send back such product to you to the address you indicated in the return form, or if such address is not valid, to the address communicated by you when you placed the order. This return will occur within 14 days from the date we informed you of the rejection of the returned products, unless a force majeure event, an event beyond our reasonable control or any unforeseeable circumstance occurs.
9.9. You are liable for any diminished value of the products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the products.
9.10. The provisions of sections 9.1 to 9.9 will apply in addition to our return policy.
9.11. Outsourced, discounted and SALE products are nonrefundable.
10. EXCHANGE OF PRODUCT
10.1. Without prejudice to your statutory rights according to sections 9 and 11, and with the exception of non-returnable products, we accept exchanges of products purchased on the website within 14 days after the date of delivery, pursuant to the procedure set out in our returns policy.
We only allow exchanges on products to the same value unless a further payments is made to reflect that of a total amount on a higher valued product.
10.2. All exchanges are subject to availability of the new product requested. Products may be exchanged only once.
10.3. We reserve the right to reject the returned products and decline exchange if any returned product for exchange does not meet the conditions set out in section 9.5.
10.4. You shall be responsible for all fees, charges, and other costs arising from or in connection with the exercise of your right of exchange under this Section 10, including, without limitation, delivery costs, restocking fees, custom crate fabrication costs, and payment processing fees. Any such costs incurred by us may be deducted from any reimbursement due to you, except where the product is faulty, defective, or otherwise fails to conform to the contract.
If you need help regarding a return process or you need further information about our returns you can email us at info@thefossilstore.com.
Legal Notice
Operations
Intellectual property rights
Terms and conditions of use
Terms and conditions of sale
Terms and conditions of wholesale
Terms and conditions of AI
Terms and conditions of GPSR
Terms and conditions of liability rights
Excercise your right to withdraw
Cookie Options
International shipping
Concierge Service
Processing time
Returns Policy
Certificate [COA]
Customs
CITES
Payment
Privacy
Cookies
ECOLOGI 2K+
Track an order
Behind the scenes
★★★★★
Articles
Contact
Map Directions ︿
Site feedback ︿
Directory

Private Client Concierge Service
An Exceptional Standard of Care for Exceptional Specimens
At THE FOSSIL STORE™, we understand that every specimen entrusted to us represents far more than its material value. Whether acquired as a centrepiece for a private residence, an investment-grade acquisition, or a museum-quality display piece, each fossil deserves a level of attention that reflects its rarity and significance.
Our Concierge Service has been developed for our international clients, providing a discreet, end-to-end delivery experience that combines specialist handling, bespoke protection, and white glove in house placement in the UK for selected items. From the moment a specimen is restored and prepared and leaves our care, every detail is managed with precision and absolute discretion.
White Glove Packaging & Secure Transit
Every fossil presents its own unique requirements. Fragile matrix compositions, delicate structures, and substantial weights demand specialist preparation beyond conventional logistics. Each piece is individually assessed and professionally prepared using museum-grade protective materials and multi-layered packing methods designed to minimise vibration, movement, and environmental exposure during transport.
Our white glove process oversees every stage of the journey, ensuring your acquisition is handled with the same care and consideration with which it was curated. For our clients, peace of mind is not an added service, it is our standard.
Bespoke Crate Construction
Certain specimens require a more sophisticated approach to protection.
For larger, particularly valuable, or highly delicate pieces, we design and construct custom-built transport crates tailored specifically to the dimensions and structural requirements of the fossil.
Each crate is individually engineered to provide:
| Precision-fitted internal supports |
| Enhanced foam shock mitigation |
| Secure transit stability |
| Discreet exterior presentation |
| Protection suitable for long-distance specialist handling |
No two specimens are identical, and neither are the protective solutions we create.
In-Residence Placement & Installation in the United Kingdom
For special and selected items, the experience does not end at delivery. Upon arrival, our concierge specialists will carefully unpack your acquisition and position it on any ground level according to your requirements, whether within a private study, entrance hall, gallery space, office, or dedicated collection room.
We understand that these pieces often become focal points within an interior, and thoughtful placement is essential in ensuring they are presented to their fullest effect. Our team works with private collectors, interior designers, and estate managers to ensure each specimen is delivered with the care and attention it deserves.
Discretion, Security & Private Service - Exclusively Available Within the United Kingdom
Not only defined by rarity, but by service.
Our concierge programme has been designed for clients who value privacy, professionalism, and exceptional standards of care. Every enquiry is handled confidentially, and every delivery is conducted with discretion and respect for the significance of your collection. Whether acquiring a singular statement piece or expanding an established collection, clients may expect:
| Dedicated concierge support |
| Specialist handling throughout transit |
| Secure and discreet delivery arrangements |
| Tailored scheduling to suit individual requirements |
| A seamless experience from acquisition to final placement |
Exclusively Available Within the United Kingdom
To maintain the highest standards of service and oversight, our Concierge Service is presently available exclusively for deliveries within the United Kingdom. This allows us to personally oversee every aspect of transportation, handling, and installation while ensuring the exceptional level of care our clients have come to expect.
Arrange Your Concierge Consultation
For clients seeking a fully managed delivery experience, we invite you to contact us. We would be delighted to discuss your requirements and prepare a bespoke service proposal tailored specifically to your acquisition.
THE FOSSIL STORE™ Concierge - Exceptional Specimens. Delivered with Distinction.
CDC© meteor products are etherely considered in-house throughout all our process guaranteeing exceptional products prepared and engineered through the finest processes.
Thank you so much for donating the spinosaurid partial jaw bones to the NHM collection, will help greatly with our research of Baryonyx - Dr Angela Milner, Associate Keeper of the Department of Palaeontology, NHM.
VERIFIED
Natural History Museum
Dr Angela Milner [NHM]
All received and working through the order, thanks again for supplying the British Museum.
VERIFIED
The British Museum Company
[BM Co]
It is always a pleasure working with Richard and Benjamin at THE FOSSIL STORE. The quality of both their products and service are 2nd to none... a true gem!” / “My colleague has already received the fossil, she loves it and finds it is quite beautiful. Thank you again for your help!
VERIFIED
Shell
M Lahvis
Fabulous Fossil Store!!! The most beautiful artefacts stunningly curated and presented. I have bought several items from the Fossil Store and I can wholeheartedly recommend this company ; everything arrives promptly , carefully packaged and as described- also lovely people to deal with . The only place to buy top quality Fossils from.
VERIFIED
T Parsons
15.04.18
My purchase experience was top notch. There was great communication, packaging to the USA was perfect, and the valuable specimen arrived in great shape. If you are looking for rare fossils then buy with confidence.
VERIFIED
J Pollard
09.02.23
Thrilled with my purchases which made unique and interesting gifts, which were much admired and are now proudly displayed. Communication with the seller was easy. I bought some fragile items, all of which were extremely well packaged and arrived safely and on time. Great to be able to buy beautiful products, all with a story to tell from specialist, knowledgeable sellers rather than big chains these days.
VERIFIED
J Leslie
04.08.23